Frequently Asked Questions

1. What is Metro Dorms?

Metro Dorms offers modern, comfortable, and secure co-living spaces for university students in Hong Kong. Our fully furnished suites, located within 2 kilometers of major universities, provide a seamless living experience with digitalized payments, communication, and contract management.

2. Where are Metro Dorms properties located?

Metro Dorms properties are strategically located in key areas of Hong Kong, including Causeway Bay and other convenient locations within 2 kilometers of major universities to ensure easy access to campus and city amenities.

3. What types of rooms are available?

  • Cozy Twin: A twin room designed for shared living with ergonomic design and high-quality furniture.
  • Solo Haven: A private suite ideal for individuals seeking comfort and privacy.

4. How much does it cost to stay at Metro Dorms?

The cost varies depending on the suite type and contract length:

  • Cozy Twin: HKD 6,000 per person per month (12-month contract)
  • Solo Haven: HKD 8,500 per month (12-month contract)

5. Are utilities and Wi-Fi included in the rent?

Yes, all Metro Dorms suites include utilities and high-speed Wi-Fi as part of the monthly rent, ensuring a hassle-free living experience.

6. How does the rental process work?

Our rental process is fully digitalized. From application to contract signing and payments, everything is managed online, providing a seamless and transparent experience for our residents.

7. Is Metro Dorms safe?

Yes, Metro Dorms prioritizes safety. All public areas are monitored 24/7 by CCTV, ensuring a secure environment for residents.

8. What amenities are included?

As part of the Metro Group ecosystem, Metro Dorms residents enjoy access to:

  • Metro Workspace: A collaborative co-working space.
  • Metro Storage: Flexible and secure mini-storage solutions.
  • Metro Wine: A space to learn and appreciate fine wines.

9. How do I apply for a room?

To apply for a room, visit our website and complete the online application form. Our team will review your application and guide you through the next steps.

10. Can I visit Metro Dorms before applying?

Yes, we encourage prospective residents to schedule a tour of our facilities to experience the comfort and convenience Metro Dorms offers.

11. What happens if I need maintenance or assistance?

Our dedicated support team is available to address any maintenance issues or concerns. Simply submit a request online, and we’ll handle the rest.

12. Who do I contact for further questions?

If you have any additional questions, feel free to contact our support team via email or phone. We’re here to help!